Kichaka Tours and Travel

Effective Date: 2016

Kichaka Tours and Travel is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy and also our T&C.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you voluntarily provide it to us, including:

  • Full name
  • Email address
  • Phone number
  • Nationality
  • Travel preferences and booking details
  • Payment-related information (processed securely via third-party providers)

b) Non-Personal Information

Automatically collected information such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site

2. How We Use Your Information

We use the collected information to:

  • Process tour inquiries and bookings
  • Communicate with you about your travel plans
  • Provide customer support
  • Improve our website and services
  • Send promotional or informational communications (only if you opt in)
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information only with:

  • Trusted service providers (hotels, transport operators, payment processors) strictly for booking fulfillment
  • Legal authorities if required by law or to protect our rights

All third parties are required to protect your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based system is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Lodge a complaint with a data protection authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Kichaka Tours and Travel
📧 Email: info@kichakatours.com